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Executive summary
 
creating a 360 view of your business
Driving your
business forwards
Workflow approval
process
Value Added support
Business analysis and
reporting
   
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ERP Excutive Summary  
Value added support
Software support

Double Click ERP Service Level Agreement (SLA) provides information and advice over the telephone, through technical guides and frequently asked questions ensuring that your business and software is fully supported at all times.
SLA ensures that your Double Click ERP product continues to support your business as it grows. As a SLA member, you will also receive free software updates and discounts on additional concurrent user license.
Real Time Business Information
With Double Click ERP you can view up-to-the-minute information at anytime, helping you to make the right decisions for your business. Customers, vendors, orders, inventory, receivables, payables, job-cost, payroll, sales analysis, purchase analysis, budgeting, and general ledger information is available to view on screen for the time period you desire—provided you have the appropriate access authority.

And with a reporting of over 250 pre-designed reports, forms, and graphs, you’ll know exactly how well your business is doing at any moment. Export your reports to Microsoft Word and Excel, HTML, and even e-mail your clients their invoices and statements.
High Level Security
Protecting your data—one of your most valuable company assets—is of paramount importance in today’s business world. Double Click ERP provides full security features.

Access codes and passwords prevent unauthorized access to sensitive business records, and authorization settings allow users limited or full access to your valuable business information.
Customer Satisfaction

We are here because of you. Our customer's satisfaction is our top priority. We welcome your comments and suggestions about how we can continually improve our support to you. We are very interested in hearing how a particular product or Technical Support Engineer was helpful to you.

It's our endeavor to provide the best service to our end-users while maintaining the overall solution's cost-effectiveness